Order Placement

How Do I Place an Order?
Enjoy a worry-free shopping experience 24 hours a day
Shop Online

Save time and money by shopping with us online.

Follow our quick and easy check-out process to order some of the best Outdoor Brands for your next adventure.

Our online store is open 24 hours a day, 7 days a week
Need some advice, give us a call during the following times:
Mon - Sat: 9 a.m. - 4 p.m  - (07 3299 2720
Sun: 9 a.m. - 3 p.m - (07) 3245 1964
Email us - slackscreek@downundercamping.com.au
What Payment Method Do we Accept?
Credit Cards
Debit Cards
Gift Cards
American Express
Apple Pay
Google Pay
Zip Pay lets you make purchases now and pay later, without the need for a credit card. 
Once you sign up and get approved, you'll have a line of credit up to $1,000 and a shopping account.  
Using your account and credit line, you can make purchases which you then pay back in regular instalments
What Credit/ Debit Cards Do You Accept?
American Express
How Do I Modify My Order?
Please review your order. If changes are required, immediately call us on (07) 3299 2720
If you need to contact us out of regular trading hours - slackscreek@downundercamping.com.au

Orders process quickly and in some cases it may be too late to modify your order.

What does SPECIAL ORDER mean?

Special order means this isn't an item that we would normally carry.

We can supply the item by ordering the goods required from the supplier but is contingent of them having stock.

If you have ordered this item with other goods,

we will hold the remainder of the order to then send with the special order item once it arrives into store.

Please allow a minimum of 2 weeks for us to receive the goods and dispatch it. 

Delivery Times

We are not responsible for any delay, late delivery or failure to deliver. We aim to provide you with notice of any delay as soon as reasonably possible. 


Items marked as Pre-Orders are approximate dates only. We are not responsible for delays in shipping & road freight.